Citizen / Customer Charter

Serial No

Service Provided

Service Provided by GN

Max Time Taken to Serve

01

Issuing of character/resident certificate

If certificates are available

15 min

If certifying the residency (Satisfied personally)

03 days

02

Recommendation for income certificates

Giving recommendation to Divisional Secretary

03 days

03

Issuing Valuation certificate

Giving recommendation to Divisional Secretary

02 days

04

Assessment report

Giving recommendation to Divisional Secretary

02 days

05

Certifying identity card applications

Certifying and submit to Divisional Secretary

07 days

Delivering Identity card for applicants

03 days

06

Cutting jack trees

To cut one tree

01 day

More than one (If satisfied)

03 days

07

Permits for timber transportations

Giving recommendation to Divisional Secretary

02 days

Sealing of tree

½ Day

08

Recommendation of gun license

Giving recommendation to Divisional Secretary

03 days

09

 Explosives

Giving recommendation

03 days

10

Providing report on death persons

Report of natural death

03 hours

11

 Business Registration

Giving recommendation to Divisional Secretary

03 days

12

Giving reports of complains

If it happened in existing year

01 day

If it  happened in previous year

03 days

13

Recommendation for public aids

Giving recommendation to Divisional Secretary

03 days

14

Registration of past births

Giving recommendation

03 days

15

Recommendation for scholarship applications

Giving recommendation to Divisional Secretary

02 days

16

Permits for animal transportations

Giving recommendation to Divisional Secretary

03 days

17

Giving assessments for ownership of lands

Giving recommendation to Divisional Secretary

03 days

18

Recommendations for electricity & water

Giving recommendation

03 days

19

Recommendation for ......

Submit urgent reports to Divisional Secretary

06 hours

Submit detailed reports

03 days

20

 

Giving recommendation

03 days

21

Giving reports & recommendations for arising needs

Giving recommendation(If the document are available)

03 days

22

Registrations of voluntary societies

Giving recommendations if there needed documents

03 days

23

Duties on crown lands

Reporting of unauthorized residents

Immediately

Submitting other documents to Divisional Secretary

07 days

24

Issuing permits for stone/sand

Giving recommendation to Divisional Secretary

07 days

25

Permits of liquor

Giving recommendation to Divisional Secretary

07 days

26

Duties as peace officers

Settlement of disputes

03 days

27

Aids on presidential funds

Giving recommendation to Divisional Secretary

02 days

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